Privacy Policy
Last updated: 01/01/2025
EterQR Memorial ("we," "our," or "us") operates eterqr.com and provides physical memorial plaques and associated digital memorial page services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. What We Collect
Information you give us. When you purchase a product, create a memorial page, or contact us, we collect your name, email address, shipping address, payment information, and any content you upload to a memorial page (text, photos, videos).
Information collected automatically. We collect your IP address, browser type, device information, and usage data through cookies and similar technologies to improve our service.
2. How We Use It
We use your information to process orders, deliver products, host memorial page content, provide customer support, send service updates, and improve our offerings. We do not sell your personal information to third parties.
3. Who Sees Your Information
Memorial page content is shared only according to the privacy settings you choose (public, family-only, or private). Payment information is processed by trusted third-party processors and is not stored on our servers.
4. Data Retention
We retain your account and memorial data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
5. Your Rights
You may access, correct, or delete your personal information. You may opt out of marketing communications at any time. To exercise these rights, contact us at the address below.
6. Children
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
7. Security
We implement reasonable security measures to protect your information, including encryption of data in transit and at rest.
8. International Users
Your information may be transferred to and processed in the United States or other countries where our service providers operate.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
If you have questions about this Privacy Policy, please contact us:
Email: service@eterqr.com
Mail: 5041 Heintz Street, Baldwin Park, CA 91706
Website: eterqr.com